I was overcharged for a third bit of baggage on a global journey United states to Uruguay. I have experimented with employing the web site email to test to secure a refund; no response.
Had great buyer service sine one/seventeen. Been pulled off the FRA flight and stayed for two times in Philly. Today one/19 I will resume my flight to FRA with as much as par documentation. To my shock the ticket agent within the check in counter ended up Totally impolite, not helpful and envisioned me to seek out my luggage that was checked in about the seventeenth Which I was not able to retrieve when I was pulled from the flight on Sunday.
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Hello, I required to transform this reservation, I booked this flight, I purchased insurance coverage, I’m needing to go stop by my mom that has terminal Mind most cancers, I’ve been flying American the whole time to get to see her. I are finding insurance each time, which time, My spouse is snowed in and might’t come house in time for you to look soon after my Young children so I'm able to go away. I are already over the cell phone now for more than 1 hour looking to adjust or get anything going with my flight with Unquestionably no results as well as the vacation insurance you present and promote as won't address this sort of vacation adjust unexpected emergency (!
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Distressing ample to pay for a significant selling price for the spherical-trip ticket, distressing enough that there was a halt —— I have had two or three non-stoppers gonna Cleveland from Albany in the past. It will make me concerned about flying.
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Once i acquired into the complimentary resort that American set up for me, I known as 800-433-7300 and talked to an agent there who, to my shock was not able to see flights which were accessible on USAIR. She advised me there were no open up seats on any of your early USAIR flights. I used to be online and could see that there were available flights. I essentially booked a flight to show it to her.
I are actually on the telephone for three hrs looking to resolve an issue wherever my bag was split open and my possessions lacking.
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I am incredibly unhappy together with your buyer service!!! I do think it absolutely was much less expensive for you personally to do this to me than to operate the flight that I was originally on, since the flight was not complete.
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Latest flight from Austin to Ft Myers on which I'd requested wheelchair aid didn't deliver any jetway guidance and Totally very little in Ft Myers from aircraft to baggage claim and NOONE to request.